We’re here to help. Whether you have a question, need support, or just need to connect with the right team, you’ll find the contact info you need below.
We encourage you to explore our website where you’ll find detailed information on our services, licensing, member support, and more. Many questions can be answered quickly using our search bar, while saving you time and ensuring you get what you need faster.
SOCAN continues to work remotely and cannot accommodate walk-in guests.
Our ombuds service provides an impartial, confidential space for resolving concerns related to our organization.
SOCAN is committed to fairness, transparency, and accountability within its organization and with its members. A dedicated ombudsperson offers all members an enhanced Conflict Resolution Procedure for disputes and complaints. SOCAN’s ombudsperson is Mireille Tabib, a former Associate Judge for the Federal Court for 20 years and a skilled mediator. SOCAN’s Conflict Resolution Procedure, and the appointment of Tabib ensure that SOCAN continues to honour its commitment to transparency and accountability with its members.
The ombudsperson acts as an independent third party and can step in to handle certain SOCAN member disputes and complaints, in English and French. Any SOCAN member can submit a formal complaint to SOCAN.
41 Valleybrook Dr.
Toronto, ON
M3B 2S6
33 Milton St. Suite 500
Montréal, QC
H2X 2T9
#385-375 Water St.
Vancouver, BC
V6B 5C6
California
USA
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1.800.55.SOCAN
41 Valleybrook Drive
Toronto, ON
M3B 2S6
